News & Advice

Qatar passengers shocked to discover they can’t leave the airport

Airline passengers with long connection times between flights at Doha’s main airport enjoy unlimited access to alcohol in the lounges and duty-free shops.

But while Qatar hosts the World Cup 2022, they have no access to the nation beyond the transit area, even for a few hours. They are not allowed to visit the capital and its tourist attractions, and soak up the World Cup 2022 atmosphere.

Only fans with match tickets are entitled to acquire a Hayya card, the ID permit that allows access to Qatar. All other travellers are banned.

One passenger, Humphrey Wilson, planned an overnight stopover visiting friends in the Qatari capital.

He arranged a daytime flight from Johannesburg to Doha’s Hamad International Airport with a connection to Gatwick 15 hours later.

“It all sounded rather civilised,” he said. “We figured we would visit some friends overnight for dinner, have a nice rest and check in for the morning flight.”

But after buying the flight tickets for himself and his wife, Mr Wilson discovered Qatar has become the first World Cup host nation to ban tourists during the tournament.

“We checked before booking that [Covid] testing requirements were being lifted from 1 November, and checked that we were eligible for visa-free entry.

“Nowhere did we see this Hayya card nonsense,” he said. “It was only when my friend who lives in Qatar mentioned it to me, that I realised.”

At the time no match tickets were available, though subsequently Fifa has opened sales on many thousands of them.

Mr Wilson enquired about changing the booking to reduce the transit time and was told it would cost hundreds of pounds. Rooms at the transit hotel in the airport were selling at £200.

“The Qatari government are making all these rules and fleecing us in the process,” he said.

On the day – and night – of the connection, Mr Wilson said: “With 15 hours we killed time wherever possible. The seats after getting off the plane and before transfer security checks were dead quiet. They did try to usher us on but relented and we spent a comfortable couple of hours there. Charging sockets were available.”

The couple asked about staying in one of the airport’s paid lounges, but it was very busy with the six reclining chairs all occupied.

“We then had a pleasant dinner at the food court. Another good time killer, and good place to work on a laptop for a couple of hours.

“The airport was heaving. We were advised to use a free ‘Quiet Room’ for sleeping. These offer sunbathing-style fixed recliners and allow some form of comfort, although they would be far better if they were completely flat, which would allow one to sleep on one’s side.

“Many people for this reason had taken to sleeping underneath them on the carpet.

“The rooms are generally segregated between men and women (irritating, if you’re a couple) although there are some mixed ‘family rooms’ which is where we went. Ear plugs and eye cover are a must – we saved ours from the flight from Johannesburg – as the rooms are not terribly quiet and are brightly lit.

“We managed to sleep for several hours however, which was a blessing.”

Xural.com

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